MM
Maneo M
Active since Oct 2013
18
Reviews
0
Industries
Reviews
18 reviews19 months ago
Lack of accountability and the hospital is not safe
I visited Botshelong Hospital on September 15th to see a patient. After visiting hours, at around 8:09 PM, I discovered that the rear window of my vehicle had been smashed. I immediately reported this to the hospital security, but they claimed to have seen nothing. Sister Faith attended to me but was unhelpful, merely directing me to the security team. I contacted Ernest from Fidelity Security, who then told me that the hospital was responsible for the incident. This back-and-forth continued, with neither party taking responsibility. On September 23rd, I spoke with Moxolisi, who assured me that an investigation would be conducted and that I would receive feedback. By October 1st, I had heard nothing and called the hospital for an update. The next day, Charlotte contacted me, stating that parking at the hospital is at one's own risk, implying that the hospital does not ensure the safety of vehicles in their parking lot. This experience has been incredibly frustrating, and it is evident that the hospital does not prioritize the safety and security of its visitors. I am deeply disappointed with the lack of accountability and assistance from the hospital staff and security team.
0 replies
28 months ago
Disappointed
Dear Game, I am writing to express my disappointment with my recent Online shopping experience. On November 28th, I placed an order for headphones, pillows, and cupboards. The order number is 1241659411. I went to the Wonderpark store to collect my order, but I was only given the headphones and pillows. I was told that the cupboards were sent to the Menlyn store by mistake. I contacted customer service to ask if I could pick up the cupboards from the Soshanguve store instead, but I was told to wait until they resolved the issue. I also spoke to IRFAAM,who claimed to be a Senior Manager. IRFAAM told me that he could not help with delivery, but that he could process a refund for me. However, I have been waiting for over a week and have not received a refund. I am very unhappy with this situation. I feel like I have not been treated with respect or given the service I deserve as a customer. I have spoken to several different people in customer service, i I have not been able to get the help I need. I feel like I am being given the runaround. I am still waiting for my refund and am very unhappy with the lack of progress. I hope this issue is resolved soonest. Unhappy Customer Boitumelo 0793732279
129 replies
40 months ago
Failure to process my application and incompetent
Dear Vodacom I am writing to express my disappointment with the level of service I have received from your company. I made a contract application for the Samsung z-flip 4 256 on the 30th of November 2022 @ the amount of R699 for 24months. The contract was approved, and I received a call from the online team on the 02/12/2022 on the number 0726061014 regarding the approval. Ref Number 32867313 I spoke to the lady about getting the contract on an open plan and she advised that it is possible and that I will be contacted in a week after the plan has been finalized and with no extra costs. A week passed but there was no feedback. I called the contact centre only to be told that the contract has been cancelled. I was surprised and asked who cancelled it and at whose request. I was told at my request. I asked if they could pull up recordings and listen to the call and further fix the issue so that I can get the contract I applied for. Still no feedback. I took it to Facebook and explained what the Issue is then later requested to speak to the manager via chats . The manager, who referred to as Moolah, called 12 December and advised that I should go to the mall of Africa to collect the phone and that everything had been sorted out. I get to mall of Africa the status of the account is still the same and I was advised that they do not deal with online application. I asked again on social media to speak to a manager, but I was denied that, and my chat was closed without any resolution. That to me is a call avoidance, no agent tried to assist me, and they all avoided the chats and query. I have spent countless hours on hold, only to be transferred from one representative to another without any resolution to my problem. Each time I have called, I have been met with unhelpful and unprofessional responses from your team members. I have also attempted to resolve my issue through your online chat and email support but have received no response or assistance. I expect a higher level of service and support from your company. The lack of attention and assistance I have received is unacceptable and has caused a great deal of frustration and inconvenience. I request that my issue be given the attention it deserves and that a satisfactory resolution be provided as soon as possible. You can contact me on - 0726061014 or 0793732279 Regards, Unhappy Customer (Ezekiel)
132 replies
48 months ago
Poor service and bad smell
Shoprite Protea Gardens smells bad, it is dirty and smalls as if things are rotten I even got a head just 10mins into the store The staff is unfriendly and don't care we were helped by Madikizela Zingisa who we requested to withdraw money she was so rude and just said to us I don't have any money in my till and just dismissed me and my granny not even bothered
0 replies
56 months ago
Bad customer service
On the 16th of June I purchased Hisense-55" UHD Android Smart TV with HDR Dolby Vision & Bluetooth, i started having issues with the remote not turning on the TV, on the 8th of September I turned on the TV and there was no picture playing however there was sound I then requested that takealot fetches the TV and Refund me. They fetched the TV on the 10th and on the 14th I got an email saying the refund won't be processed as the TV passed the tests, I responded to the email on the 13th with a video and today the 15th the TV was delivered without any notification and even I opened the box I found 3 *****s instead of 4 for the legs of the TV and still I am unable to turn on the TV with the remote
0 replies
63 months ago
Failure to refund my money
Good day During the year 2018 my uncle traded his vehicle reg: FK 19 SS GP White Toyota Corolla at Toyota Brooma in JHB contract number 0116072732 and was assisted by Jan Motsepe and they had activated tracker for the car which was R380 for 18 months they debited from my account and they had advised that they will refund him However when he calls to follow up they sending him from pillar to post Please contact my uncle on : 072 371 0819 Joseph
0 replies
69 months ago
Excellent, wonderful, amazing service ever
I would like to take this opportunity to thank Sandile Vimbi for the wonderful service he gave us when visiting Engen Grasmere 1 stop north N1 he took his time to service us he even cleaned the door windows he went over and beyond his job he treated us with respect which shows that he loves what he is doing Thank you so much Sandile
0 replies
69 months ago
Incorrect information
I left me house plan on the 5th of August at cash build cosmo, I was told that it will be ready in 7 working days I waited for the call and nothing until I decided to call them on the 18th and I was told it was ready this morning I went to collect my quotation and lord they just did **** nothing that I asked for after waiting for 10 working day to get a quotation that I won't even use this is disappointing and simon who gave me the plan had no idea what I am talking about
159 replies
77 months ago
Unexceptional service
I have purchased a voucher on hyperli, I called and book for 4pm, and I arrived an hour later, when making the booking I was not advised that the last intake is 4pm, when I arrived not even the manager accommodated us, she kept on making excuses about how the booking office was supposed to tell us that the last intake was at 4pm, I called the following number : 0869990369 from 15:00 to 16:10 to reschedule the time as I was running late and there was no answer and Thami Dywili, couldn't even assist instead of her accommodating us for even 1 session instead of the four sessions all she did was blame the booking department and how they all need to knock off at 18:00I feel that her as a manager she doesn't know a single thing about customer care and
122 replies
79 months ago
Poor turn around
I placed an order at 18:24 and now it's 20:44 and the pizza hasn't arrived I called jabulani mall at 19:29 and I spoke to polite who told me that they have a 2 hour delay and my order will be delivered in the next hour, yet it's over two hours and still no pizza.
105 replies
Review Distribution
5 Star
4 (22.22222222222222%)
4 Star
0 (0%)
3 Star
1 (5.555555555555555%)
2 Star
3 (16.666666666666668%)
1 Star
10 (55.55555555555556%)