I NEED ANSWERS!!

I stay at Comet Oaks, unit 151 and since moving here in October 2020 I ALWAYS get charged strange amounts when I purchase electricity. I lt started with a R100/R150 here and there then increased to R200-R350! We were advised by Alec Massel that we should inquire with the municipality (because mos it’s easier to pass the buck); contacted the municipal office with no luck as they ignored the calls and hung up on the ones they did answer. This charge has now gone up to R550…. !R550! Is being charged from my purchases while our unit owes nothing! @ Alec Massel, why did we pay R1500 in April for “meters”? where are they? And why am I know spending SO much more in electricity since you guys introduced them? @Bodacious, how can a SERVICE FEE for purchasing electricity be R100/ R150/ R250/ R350/ R550?? I need answers and I need them soon!! I also want ALL the units for all that money that I have lost thus far!