Worst product in the history of products.

FAIR WARNING TO ANYONE CONSIDERING BUYING FROM THIS COMPANY:

Do NOT buy from this company EVER UNLESS you are in it to LOOSE!

We bought a replacement trampolene from TROJAN (GOOD COMPANY, NOT ON REVIEW HERE), for the one we had for more than 4 years. It's springs started rusting etc, and our kids are growing up, so we thought to uprade.

14 April bought a 12 foot bounce king from Macro. 1 week old and it started breaking springs... we contacted macro immediately with our concern. They took their sweet time and by the time they "agreed" to send us "5" new springs even though the trampo has a year guarantee. This was 3 weeks after purchase and by now we were losing up to 2 springs a day! We packed it up, contacted Macro and requested immediate action. Which they did. Sent us a brand new, sealed 12 foot bounce king trampo and collected the broken one. Which by the way, we only saw once we packed it up, the frame was also busy tearing. (Disclaimer, my daughter that is the primary user, is 12..., just in case someone calls weight limit!) Not!

So set up the next one, looked same as the other, this time the net seemed to be more tight then the previous, which seemed like a good sign. (The first net hung loose, which I have never in my years having trampos, have ever seen, but ok.)

1 day! The new trampolene started breaking springs within 1 day! Today mark the 4 week time we had the new trampo and it is a mess. We will have to pack it up tomorrow and this time we demand a refund. We do not want a new trampo from you ever again, so just refund us and we will be done with it. But not responding to our requests for call backs, just make this so much worse.

After all, Macro at least responded... but this is not a macro issue anymore, this is a supplier with a VERY BAD PRODUCT issue.

DO NOT SUPPORT THIS COMPANY.