Boutique Blossom Urgent: Refund or Deliver Order 253872

Dear Boutique Blossom, I paid in full in full for a product with the order number 253872 on the 28th of July via Shopfy, but have not received the product despite multiple follow-ups. Your failure to deliver is unacceptable and violates my consumer rights. I demand either: 1. Expedited delivery with a tracking number within 48 hours, or 2. A full refund of R 1,049.00 to my original payment method. If unresolved by August 20, 2025,pursue legal action under the Consumer Protection Act. Small Claims Court.