Fantastic customer service!!

My father suddenly passed away and I had the sad task of packing up his home, it had to be done in a hurry as I am leaving in a few days time. I ordered the incorrect size (unbeknownst to me), I received a call from Sharon who asked if I was sure about the size...I adjusted my order and not only did I have to wait for the usual delivery time but the manager, Tamryn organised for the boxes to be delivered the same day to my door! This type of customer service one does not receive anymore and has made my sad task slightly easier. Thanks Sharon and Tamsin, I appreciate your help so much.