Pathetic customer service and Boxes are in poor condition

I ordered 2 boxes from Victor, to be delivered a 30-minute drive away from Boxes Online office in Edenvale. I immediately sent the POP to Victor a few minutes after receiving the quote. I also stated to Victor that this is urgent.

First, Victor did not provide a confirmed delivery date until I followed up a day later. Then he delayed the delivery by not even reading my email sooner. I deliberately ordered the boxes online thinking I would receive them much sooner. And this is not even the courier company's fault. Each time I stated to Victor that it is urgent, he didn't seem to show any real concern or make any effort to contact the courier company. His service came across as totally blazay and with a "don't-care" attitude. Totally pathetic, untrained, amateur customer service.

Once I received the boxes, they look like they've been chewed by rats at the corners. Is this the ****en bull**** I paid for???

I WILL NEVER RECOMMEND BOXES ONLINE TO ANYONE!