Useless service /Scam Alert

I ordered a medium box package kit from boxes online, paid expensively for shipping, the terms was 2 -3 days for delivery. I have not received my package, after 2 days I inquired and the agent said that it was accidentally rerouted to Cape Town, I am based in Klerksdorp! How the hell do you guys get that wrong! Please inform me about the package. I need the boxes by the 20th of July, if not I WILL cancel this order. I think you guys are a scam.