Braamgates fails to deliver... again

There’s hardly any hot water here. Maintenance is poor and building managers don’t take us seriously anymore . We’ve complained about the lack of hot water repeatedly and guess what ... we still have to pay for the hot water at the end of the month. We pay For hot water we never had and never used. If you do not pay for the hot water you never used they will turn off your electricity. It’s a mess!