Poor Communication

I was referred to this service provider by Dial Direct Insurance. To repair my vehicle. it is now two weeks the vehicle with them. The vehicle had minor damage that require removal of the front and rear door and replaced with new doors. The Vehicle was delivered to them on the 3rd of October 2022. They informed me that they began working on the vehicle 5th of October 2022. To date i have not receive the vehicle. The Vehicle needed no panel beating but i was told the vehicle is at panel beating. Good at giving feedback, but dishonest .

however they do not respond to emails and what'sup messages.