Bad service and product

Iv bought aemma lounge suite from hill street branch and was assisted by lungi and manager mabuzi al good hunky doory, good help but just a front, told them specifically no display unit i want but got that in return and damaged as I saw what come from warehouse sealed and packed not the 1 I got complained called called and called no joy called rep he sent photos and videos to office and an exchange was done , 3 sets later still suite not aligning, big gaps back rest protruding and loose I'm done now with bradlows,sent back and asked for cancelation and money's back waited 2 weeks as manager was on leave now sales person on leave company rep blocked me on WhatsApp so not professional al I want is my money's back and for them to take this lounge suite back will not recommend bradlows to any1 as thier after sales service stinks I'm even going to take them up if I dnt any joy or my money's back CPA