BF
Brand Freeway
Unclaimed Business
BF
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Kathy N
1 reviews | Active since Jan 2020
2 Dec 2022, 11:14
Devious
Two days ago I bought a blouse from Brand Freeway. At the time I told the sales person that I was buying it for my daughter and would return it if she did not like it. I was told that I could get a refund provided I provided the till slip. I returned the blouse this morning only to be told by an exceedingly smug sales person that they only gave credit notes, not cash refunds. When I queried this I was told that the till slip stated they do not give cash refunds. There is no notice anywhere in the shop in that regard. When I asked why I was not advised of this policy when I pertinently told them I may be returning the blouse, they just once again stated that they did not give cash refunds.
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Kathy N
1 reviews | Active since Jan 2020
2 Dec 2022, 11:14
Devious
Two days ago I bought a blouse from Brand Freeway. At the time I told the sales person that I was buying it for my daughter and would return it if she did not like it. I was told that I could get a refund provided I provided the till slip. I returned the blouse this morning only to be told by an exceedingly smug sales person that they only gave credit notes, not cash refunds. When I queried this I was told that the till slip stated they do not give cash refunds. There is no notice anywhere in the shop in that regard. When I asked why I was not advised of this policy when I pertinently told them I may be returning the blouse, they just once again stated that they did not give cash refunds.
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