1 reviews | Active since Member
Two days ago I bought a blouse from Brand Freeway. At the time I told the sales person that I was buying it for my daughter and would return it if she did not like it. I was told that I could get a refund provided I provided the till slip. I returned the blouse this morning only to be told by an exceedingly smug sales person that they only gave credit notes, not cash refunds. When I queried this I was told that the till slip stated they do not give cash refunds. There is no notice anywhere in the shop in that regard. When I asked why I was not advised of this policy when I pertinently told them I may be returning the blouse, they just once again stated that they did not give cash refunds.