Order BS3743

Ordered clothing 7 day ago 4 working days.... And now still no clothes I took the package on speed post that's supposed to take 2 working days.... They don't answer me if I ask where's my package all they say is they will get back to me, then 5 messages later just sorry Friday was vacation day??? What does it take them 4 days to restart after a off day??? Not my problem I took speed package I want my package asap....