Don't fall for the good reviews- terrible experience

Terrible experience. Ann is very rude when receiving any complaints or queries. To add ,after paying R6.5k to them I would have expected a supervisor however we had to supervise the team ourselves and if we didn't they would have left the place in a mess. We didn't let them leave until the truck arrived to pick up the stumps that were left on the side of the road and until they cleaned up the garden. There is so much more to this story and the reason I have given 1 star but in summary: Ann is rude, team is mismanaged, messy work, need to be supervised, refused to work in the beginning and received a "I don't know you want us to do" from Ann, poor communication, rushed work, team telling us that we must tip them for the work done and a hammer of ours went missing. I will look for someone else next time.