Bravo Brands is a ****

I bought a Sealy bed set from the Sandridge Bed store on 22 July 2023, a month later, I lodged a complaint to them about the quality of the mattress being hard, uncomfortable and made squeaky sounds. My complaint was then taken up by Bravo Brands, who is their supplier. Bravo Brands promised me a call and to send someone to come access the property and take it from there, but to this point, I’ve not had any contact from them. Instead, they’re rejecting my calls.