Lazboy must be the worst chairs ever

I bought 2x Lazboy chairs in 2024 from The Gallery and they were delivered in December 2024. In March 2025 I complained that the seats have become uncomfortable and actually looks bad because the back of the seat had a big indent. They contacted Bravo Brands that supplies and they sent somebody to come and "fix" it. They filled it up so stiff that we could not sit on them as it felt like rocks. They eventually came back to once again "fix" it. This time they took most of the stuffing out, even on the seats and just made it worse. Once again I had to complain. They sent somebody out that sat on the one chair for 5 seconds at he said the seat was ok, but he would take the back to sort it out. The other chair's seat was uncomfortable and at an angle and he would fix the one chair and then come back for the 2nd one. He brought the "repaired" seat back and now they had to wait as he ordered they inner for the 2nd chair's seat. He kept sending me Whatsapp voice notes and I asked him not to send please not send me voice notes as I cannot listen to them. That was 3 or so weeks ago and the chair still not fixed. Lazboy seems to be the worst chairs I could buy and Bravo Brands clearly does not care. I have submitted a complaint, but I have not received any feedback from them except that they received my complaint!