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GOOD DAY
I AM WAYNE OCTOBER. MY WIFE AND I HAVE BOUGHT A BED THAT WAS EXCHANGE BY SEALY FOR A NEW BBED IN 2021. THE WIRRES OF THE MATRASS PENETRATED THRU THE MATRASS END THE BED MADE A SUNLHOLE IN THE MIDDLE OF THE BED AND IT CAUSED BACK INJURY TO MYSELF AND WIFE AMOUNTING TO DOCTORS IN AND OUT. WE LIDGE A COMPLAINT ABOUT THE QUALITY MATERIAL USED AND IT WAS ESCALTED TO BRAVO BRANDS. A MANAGER NAMED VERGI OR VERGO SAID THAT THE BED WILL NOT BE EXCHANGED AND WE SHOULD PAY THE WARRANTY FEEI WAS NOT HAPPY BECAUSE WHY SHOULD WE PAY A WARRANTY FEE IF THE MATERIALS USED AND THE WORKMANSHIP IS WAREED TO BE THE BEST BY SEALY BUT FROM THE PRODUCT EVIDENCE HOW IT BRAKE WAS NOT DUE TO CUSTOMER NEGLICENCE OR TO WEAR ND TEAR. I EMPHASIZED THAT SEALLY WARANTEES ITS PRODUCTS TO CUSTOMERS HE RUDELY SAID I SHOUKD FILE A COMPLAINTS AT THE OMBUDSMAN. I REALLY NEED ASSITANCE BECAUSE THEY VIOLATE MY RIGHT AS A CONSUMER AND THE WARANTEE RULES FROM SEALLY.
CONTACT NUMBER 068 169 5237
WAYNE OCTOBER