REFUND

The worst company to deal with. I was send an incorrect warranty invoice and when i called to check if they received the funds, Marlon advised that the invoice belongs to someone else. He requested documents from me so i can get a refund and that was on the 25/09/2024.till to this day i have not received my credit. When i send an email,he will ignore it and not respond. The worst customer service consultant i have ever came across. He said the refund will take 30 days,how if the mistake was done by him and Sphamandla from Ok Southgate.They both not taking accountability since its not their money. M expecting a prompt response as this is long over due.S335792