Brazillian Hair Wholesale (BHW) ****mers

Ordered hair in October. I had previously ordered two wigs from from them. I received one wig a week later after payment my second wig I ordered in December 2022. I received the wig a month later after payment they didn't give an explanation why but advised that they will provide better customer service. on September 30th 2023 I purchased a bundle R800 including shipping giving the supplier another chance as I assumed the previous order was late due to December festive season. They advised the order will be delivered within 5-7 working days. After two weeks still no hair they advised that the order will be shipped . I waited another week still nothing. I contacted Capitec bank to ask about a reversal but they advised its a civil matter and I was not able to get my money back . I contacted BHW again and they advised that they have sent the hair and its on its way. After another week still nothing. They started ignoring msgs but post on their whatsapp status every day and still taking orders. After another 2 weeks they responded and told me they had issues with their supplier. By end of October 2023 I still never received my hair and then angrily told them that I am disappointed that they would lie and ***** from a returning customer they then said they would never do that and asked for my banking details to refund me. They never did and since then they have not refunded me or sent the hair. They no longer have their social media pages and only seem to operate now via whatsapp. Please don't support or buy any products from them. They are ****mers.