Brenton Haven and booking.com - won't see us again

We have stayed at Brenton Haven 3 times in the past year. Last year December while we were staying at the hotel we decided we want to go there again and bring our parents with. I made a booking for 2 apartments with booking.com at R17010 each for December 2025. I then went to the reception to confirm the units, which was done. Fast forward 3 months and booking.com informs me that Brenton Haven has made a mistake and that actaul price is R41658.75 for one apartment. And we have 4 days to decide whether we will take it at the new price otherwise our booking is cancelled. I have seen a lot of things in the hospitality industry, but writing me a hostile mail as if I had made the mistake and then trying to force me to take the new rate - where is the customer service? It is safe to say we will never ever go there again. It is the worst attitude I have experienced from a company in the hospitality industry in a long time and we simply will not go there ever again. I honestly cannot believe this - rather than admit they made a mistake, they just move the consequences to us. This is going to serve you well. Keep up the good work! You really understand how to upset your regular clients. In all this booking.com their agent has even been worse, conveying the hotel's message to me. You could see some of the messages were AI written and had a threatening tone to it. That is the end of booking.com for me as well. We will never use them again.