Disappointed

Due to strict dietary requirements for health reasons, I needed to request a plain Chicken Mayo toasted sandwich, instead of their usual Chicken pesto one, and was delighted when they agreed to assist. However, what was served was extremely disappointing. Not only had they forgotten to add the mayonnaise, but the few morsels of chicken bits were dried up and overcooked. When the portion size was pointed out to both the waiter and manager, they assured us that the amount met their weight spec. Although the amount of chicken seemed stingy compared to other restaurants, I would have thought additional chicken should have been added when you are excluding the other ingredients, especially since there was no reduction in the price charged for it. However, this was not the case. As a regular and previously happy customer of Bricklane Eatery, I won't be returning in a hurry...