Charged for NO service

<p>I took clothes in to the company for dry cleaning on a Tuesday morning.</p> <p>I explained that I urgently needed the clothes back latest Thursday and asked if this would be possible?</p> <p>They said it would be fine and I could come collect on Thursday afternoon.</p> <p>I went there on Thursday afternoon and the clothes were not returned - they said they were too busy and it would come Fri morning. I re-explained that I would not have left the goods there had this been the case. They said they would call me on Friday by 10am to let me know to collect. I evntually phoned them at 11 where they said I could come collect.</p> <p>On arriving they brought the clothes but they were not clean. She said no problem just leave it with them and they would sort it out. I explained I needed the clothes for a wedding that afternoon and could not leave the goods there. I asked what discount I could get seeing as the job was not done and I wanted to take the clothes. She offered me a whopping R5.00 off the full price. Needless to say I paid the full price and will never return there again.</p>