Active since Mar 2013
Excellent professional and friendly assistance. Teboho was extremely helpful and made the process very easy.
Other than the amazing selection of roses - I have to thank Happy for his friendly and excellent assistance. He ran around cutting blooms for us to choose the best smelling roses. We would not have been able to go all around the nursery due to being disabled. Happy really went above and beyond for us - THANK YOU
It would help if you guys actually understand the venue you are selling tickets for and cater for disabled clients. No wheelchair tickets were available on the app for Disney The Magic Box showing at the Teatro Monte Casino. Numerous emails later I managed to buy 2 tickets for the show out of the 4 I needed. Continuous e-mails and telephone calls did not produce the other 2 tickets. The "special" link they provided had a maximum of 3 tickets which their team clearly did not understand. I have had to cancel going. I wait to see if my money will be refunded.
I cannot commend the service from Oxy-Gen enough. Our machine failed last night and I called the office at 7.30am this morning. I had a replacement machine by 10.00am. No hassles or hoops to jump through. The technician even gave advice and clearly understands the panic of customers with a non-working machine. Please continue with this fantastic service!!!
Suddenly my credit card is declined!! Since I don't use the FNB App - FNB apparently have proof they communicated with me to update my details. They have no idea though, how they sent me those notifications. I had to phone the bank. Eventually they guided me on online banking, to what they wanted updated. Then they re-opened my bank cards. Not very helpful at all!! FNB you need to communicate properly with your clients via correct channels.
5 Stars for promises made being honoured. I went into the store looking for a certain sized plastic storage container. On asking the sales staff they said they were out of stock but are awaiting a delivery. They requested my details and I thought that would be the last .... BUT .... the very next day I received a call that the containers had arrived and how many would I like them to keep for me. Well done Store and More Fourways - EXCELLENT SERVICE
ABSA moved our account to a new branch without informing us. Trying to unlock the account due to Fica was a 2 hour long process in the bank and I have to wait till Wednesday to see if the 2 hours today have any success. Please banks stop with personal bankers who are not even at the branch you have your account at! What is the point?
The working guys were great and did their best with limited resources. Management and office staff are not helpful in any way. Damaged goods were immediately reported and pictures sent. Only to be told the insurance I paid for does not cover the items. I have dealt with Lindy and Michelle - but no resolution to the matter at all. Items were damaged/scuffed - when I specifically requested LOTS of blankets and extra staff. My piano was transported on an open bakkie through heavy rain and hence also damaged. According to them - this is not covered. Use this company at your own risk.
After telephoning to report a product faulty, the store contacted the manufacturer on my behalf and followed up until it was sorted out. So refreshing to receive such excellent service at Riverside Mica. Thank you !!!!!
My JoJo tank had a leak. The consultant Jeremy phoned and said he would come have a look. I though that was the last I would hear from them BUT Jeremy came on the day he said and even assisted to put the new tank in. Excellent service thank you Jeremy and JoJo tanks.
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