Bright Technologies
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Placed and paid for an order on 9 October 2022... Order was "confirmed" the following day. Tried contacting them by email, phone, Whatsapp, Facebook... Only method that was successful (initially) was Whatsapp on 14 Oct 2022 (https://imgur.com/a/t98PUsH) Phones are never answered (if they even ring through) and voicemails ignored. Email got me an auto-reply with a ticket number from a Freshdesk support desk, but nothing else. I lodged a complaint with Yoco, the payment processor, and they were unable to assist me, but assured me that they are not doing business with Bright Technologies anymore. On 7 November I received an email from Bright Technologies stating that my order has been refunded. As of 12 November I have not received any refund, and they are still ignoring any attempts at communication. I also noticed that the order on the website had its "Payment Method" changed from Yoco Credit/Debit Card, to "Electronic Funds Transfer". I was told by Capitec in a follow-up call that I needed to wait 30 days from the transaction date until I can dispute it. That is my next step, I guess, in addition to seeking legal advice and opening a case at the police station. Their contact details also seem to be changing often on their website. The details I use for them are: Email: support@brighttechnologies.co.za Whatsapp: +27 64 654 2456 Phone: +27 87 149 3503
1 reviews | Active since Jan 2020
Placed and paid for an order on 9 October 2022... Order was "confirmed" the following day. Tried contacting them by email, phone, Whatsapp, Facebook... Only method that was successful (initially) was Whatsapp on 14 Oct 2022 (https://imgur.com/a/t98PUsH) Phones are never answered (if they even ring through) and voicemails ignored. Email got me an auto-reply with a ticket number from a Freshdesk support desk, but nothing else. I lodged a complaint with Yoco, the payment processor, and they were unable to assist me, but assured me that they are not doing business with Bright Technologies anymore. On 7 November I received an email from Bright Technologies stating that my order has been refunded. As of 12 November I have not received any refund, and they are still ignoring any attempts at communication. I also noticed that the order on the website had its "Payment Method" changed from Yoco Credit/Debit Card, to "Electronic Funds Transfer". I was told by Capitec in a follow-up call that I needed to wait 30 days from the transaction date until I can dispute it. That is my next step, I guess, in addition to seeking legal advice and opening a case at the police station. Their contact details also seem to be changing often on their website. The details I use for them are: Email: support@brighttechnologies.co.za Whatsapp: +27 64 654 2456 Phone: +27 87 149 3503
1 reviews | Active since Jan 2020
Be warned about this company. I already opened a fraud case against them. They're scammers
1 reviews | Active since Jan 2020
Be warned about this company. I already opened a fraud case against them. They're scammers
1 reviews | Active since Jan 2020
SCAM SCAM SCAM This company is a big scam and needs to be reported....Stay away and never buy from them because they steal, and they are recist
1 reviews | Active since Jan 2020
SCAM SCAM SCAM This company is a big scam and needs to be reported....Stay away and never buy from them because they steal, and they are recist
1 reviews | Active since Jan 2020
Don't recommend them what so ever, they customer service is very poor and they did not deliver the product I ordered and they did not refund me order was placed on the 22 of August 2022... STAY AWAY FROM THIS COMPANY IF YOU DON'T WANT TO LOSE YOUR CASH https://brighttechnologies.co.za/
1 reviews | Active since Jan 2020
Don't recommend them what so ever, they customer service is very poor and they did not deliver the product I ordered and they did not refund me order was placed on the 22 of August 2022... STAY AWAY FROM THIS COMPANY IF YOU DON'T WANT TO LOSE YOUR CASH https://brighttechnologies.co.za/
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