BA
Brink Anaesthetists
Claimed Business
BA
Brink Anaesthetists
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
0Unlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Amorie J
1 reviews | Active since Jan 2020
29 Nov 2024, 11:33
***********
We had the some problem with this establishment when it comes to medical aid. I will not recommend them to anyone with medical aid as they will do the same to each person working through them. They have tried contacting us by sending emails to an email adresse that they surely knew was not going through, because every time when an email is not going though it sends an auto reply to the sender stating invalid email address. Where after they also did not call to inform us of an ivalid email addresse they rather handed it over to attorneys. I will always remember my experience as a doctor's establishment that is just after your money and does not care about the people they give service to. You are just a number to them. The admin staff are *********** in doing there job and will not go above and beyond what is needed to be done. I have tried contacting them to sort out the matter, after which they deliberately send us away to talk to attorneys. Rather use Eugene Marais Hospital. They care more about their people than this establishment.
Helpful (0)
|Replies (0)AJ
Amorie J
1 reviews | Active since Jan 2020
29 Nov 2024, 11:33
***********
We had the some problem with this establishment when it comes to medical aid. I will not recommend them to anyone with medical aid as they will do the same to each person working through them. They have tried contacting us by sending emails to an email adresse that they surely knew was not going through, because every time when an email is not going though it sends an auto reply to the sender stating invalid email address. Where after they also did not call to inform us of an ivalid email addresse they rather handed it over to attorneys. I will always remember my experience as a doctor's establishment that is just after your money and does not care about the people they give service to. You are just a number to them. The admin staff are *********** in doing there job and will not go above and beyond what is needed to be done. I have tried contacting them to sort out the matter, after which they deliberately send us away to talk to attorneys. Rather use Eugene Marais Hospital. They care more about their people than this establishment.
0
Replies (0)EG
Erica G
1 reviews | Active since Jan 2020
19 Jun 2017, 09:08
Threats to hand over
<p>In March 2017 I encurred a costs with Brinks Anaesthetists, my medical aid paid me directly. As soon as I saw this I phoned and obtained teh details on the phone of my account, I wrote down the details and paid in April 2017. In May 2017 I received a call from their accountants advising I had not paid and this account is outstanding. I was driving and I advised that I had def paid in April 2017 and tehre were to check theri accounts. I again received a call today saying if I do not pay they are handing me over, I again explained i had paid and they needed to check their account, I could not send them payment but I could send them my bank account showing payment. After a few h**** words on both side, the person said they are handing me over and put the phone down. 5 min later I received another call from the same person saying they had two payments in April that they could not match, one was for the exact amount but the reference number at the end was 830 whereby my account reference number was 930. I was not interested in this as I had avised them before to look into their accounts for my payment. The person from Brinks continued to try and explain that it was my fault. I have a concern that there were quite happy to make me pay agaion, that they did not check their records, that they have receievd payment and cannot match it due to one small number, that they threatened and harrassed me.</p>
Helpful (0)
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Erica G
1 reviews | Active since Jan 2020
19 Jun 2017, 09:08
Threats to hand over
<p>In March 2017 I encurred a costs with Brinks Anaesthetists, my medical aid paid me directly. As soon as I saw this I phoned and obtained teh details on the phone of my account, I wrote down the details and paid in April 2017. In May 2017 I received a call from their accountants advising I had not paid and this account is outstanding. I was driving and I advised that I had def paid in April 2017 and tehre were to check theri accounts. I again received a call today saying if I do not pay they are handing me over, I again explained i had paid and they needed to check their account, I could not send them payment but I could send them my bank account showing payment. After a few h**** words on both side, the person said they are handing me over and put the phone down. 5 min later I received another call from the same person saying they had two payments in April that they could not match, one was for the exact amount but the reference number at the end was 830 whereby my account reference number was 930. I was not interested in this as I had avised them before to look into their accounts for my payment. The person from Brinks continued to try and explain that it was my fault. I have a concern that there were quite happy to make me pay agaion, that they did not check their records, that they have receievd payment and cannot match it due to one small number, that they threatened and harrassed me.</p>
0
Replies (0)