ABSA BA CREDIT CARD PATHETIC SERVICE AND STAFF

Most appalling service and charges at ABSA BRITISH AIRWAYS CREDIT CARD with charges of 22.75% which is nothing but daylight *******. Pathetic and *********** staff including the case Manager who has no cooking clue about simple arithmetic and does not even understand how the charges work. Before sending your client an email ensure you have verified your facts and that you have all your ducks in a row. Please ensure that your personnel are au fait with how everything works regarding the credit card and not make assumptions or incorrect facts. Simple arithmetic is obviously not Buhle Radebe's forte as she is nothing but useless and sends me the incorrect information. How on earth can Absa BA Credit Card Division have someone like this being a so-called case Manager is beyond me.

Please ensure that you get reliable and competent staff working at your division so as not to give clients incorrect information because all you are doing is infuriating clients with your ignorance!!!!!!