dissapointed

We booked this place in October 22/23. When we arrived at the place, we found that the place was not what was advertised. There was no WiFi, no DSTV ,as it was advertised; and we found that the bedrooms were all upstairs and bathrooms/toilets downstairs. We tried to contact the owner, to no avail. Eventually he contacted us back after about 3 hrs of us being frustrated and disappointed. He was very abrupt and shouting on the phone - telling us 'to leave his place if were not happy, hell be happy to refund us our money'. that was in October and now in November 28, I'm still waiting for the said refund. He does not answer his phone when called by Booking.com and when we try to call him.