Bad customer service at Incredible Connection, Brooklyn Mall, Pretoria.

The staff provide very poor customer service. They are inconsiderate towards customers. Yesterday, I waited for almost two hours to be assisted, only to be told to come back the next day to finalise the process. This shop operates similarly to Home Affairs. Both the staff and managers require training. Boitumelo, one of the 'senior members,' exhibited the worst attitude towards me. Another lady had to step in and assist me with an application that Boitumelo was supposed to handle.