Bad service from Brooklyn Motorlab

Our verhicle has been with them now for 4 weeks. On the 2nd week we went to go and see how far they are, because it was a minor repair, and just fitting of new parts. We found our vehicle standing on the pavement across the road, where anyone can just get in and take my car. They left all our parts in the car, including their sanding paper, and the dust from the body filler was everywhere. They do not give us updates or any feedback, we have to call them. They even told us, that we mustn't worry about the repairs so much, because the parts will cover it, and no one will see it. You would send emails, but they don't respond to it.They tampered with my dashcam, it records back and front. And every day they drove around with my car, as we picked up on our tracking unit trip reports. I would never recommend them to anyone. I can't believe that they are still on any of the insurance's panel. Very very bad service. What should have been a 2 week period, has turned into almost a full month now, and we are still battling to get our vehicle. They did not wait for the excess fee that we had to pay, why must I wait for something that is my property!!!