JM
Jan M
1 reviews | Active since May 2026
06 May 2026, 11:33
Brooks and Luyt customer service is appalling
The call centre agents CANNOT understand simple english and continue to harass people who have no association or responsibility towards the accounts in question.
Full details of the business owner, his insolvency and the insolvency practitioner have been provided on numerous occasions; WITH CONTINUED SPAM CALLS!!!
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Replies (1)
Brooks and Luyt's replyOfficial
07 May 2026, 13:15Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Best regards,
Brooks and Luyt's reply07 May 2026, 13:15
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Best regards,