LS
Lady S
1 reviews | Active since Oct 2022
21 Apr 2026, 21:54
********* SERVICE
I am extremely flabbergasted at how you service your customers, how can an amount not have agreed upon be debited twice from my account and after making payment arrangements with you. I have been inconvenienced to the highest level imagined and will be escalating this matter to the Ombudsman if not resolved accordingly and to fullest satisfaction.
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Brooks and Luyt's replyOfficial
22 Apr 2026, 08:28Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Best regards,
Brooks and Luyt's reply22 Apr 2026, 08:28
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Best regards,