Worst vape shop, worst customer service, dud vapes

I am extremely disappointed with the service I received at the Vaping Lounge at Silver Oaks Shopping Centre. When I entered the store, the only staff member present was on his phone. Instead of ending the call to assist me, he asked me to wait while continuing his conversation. Even while I was being helped, he remained on his phone the entire time, giving me minimal attention. I asked about the Elf Bars displayed on the counter. While still on the phone, he simply pointed toward a display at the front of the store. I selected one, only to discover after opening it that a separate charger needed to be purchased — something that was never communicated to me. When I returned to inform him that I had not been told about the charger, he was still on his phone and placed four different products on the counter without any explanation of what they were because he was on the phone. There was absolutely no interaction, no guidance, and no attempt to assist me properly and I still had to pay for it! I became frustrated and asked for a different product instead. After opening the new vape, it immediately tasted burnt. I returned again, and once more — still on his phone — he simply reached behind him and placed more products on the counter for me to choose from, without saying a word. I have never experienced such unprofessional and inattentive service. The customer clearly came second to a phone call, and I was sold faulty or poor-quality products with zero explanation or support. He shoved a vape in my hand that wasn't even the same value as the DUD VAPE I received after having to pay for the one with a charger you need to purchase extra. I will not be returning, and I certainly would not recommend this vape shop to anyone. Very disappointing experience.

This is not the 1st time leaving a review about how poorly this place operates.