Pathetic Browns Jewellers

The butterfly back on my guardian angel circle diamond earring fell off. Fortunately happened at home, when i inspected it, i saw that it had literally broken. We called Browns Ballito, these earrings are 18 months old. We were informed that there is a 6 month guarantee!!!!! and they send smses every year for a check and polish, which we have never received!! This is bad workmanship, poor quality and pathetic customer service!! We were under the impression that we paying an arm and a leg for quality....sad that we were fooled. do not buy from Browns Jewellers...