Very poor after sale service...

Very friendly help when I purchased my spotify 3 months card but they have no after sale support and come up with excuse after excuse when I needed support on a card that I lost part of the number on when I scratched the code. I'm not impressed with the after sale to ask for assistance now I lost R180 which is down the drain. If this is how they handle customers, I would say steer away from buying from them. Very poor