BG
BT Games Kollonade Branch
Unclaimed Business
BG
BT Games Kollonade Branch
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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pikkie T
1 reviews | Active since Jan 2020
15 Dec 2023, 11:53
Wrong product given
Hi We bought an accessory for an Xbox today 15.12 2023 at 09:25 at BT Games Kolonnade. We spoke to the sales consultant Katlego Moema about Xbox Live thats gone and Xbox Game Pass free games. Then I asked for a R250 Xbox gift card. We paid and left. Once we reached home and wanted to load the voucher we saw that we were give a R250 Playstation voucher! I asked for a Xbox not PS. When I phoned the shop they were confused and gave me long stories, told me I must sell the voucher to somebody? It was a mistake done by the consultant not me. I want a R250 voucher for Xbox, I dont have a PS and do not know anybody with a PS. The world is turning to digital, shops like this must focus on the little bit of customers they have, you now convinced me to go digital. I want my voucher, you can have the wrong 1 back.
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pikkie T
1 reviews | Active since Jan 2020
15 Dec 2023, 11:53
Wrong product given
Hi We bought an accessory for an Xbox today 15.12 2023 at 09:25 at BT Games Kolonnade. We spoke to the sales consultant Katlego Moema about Xbox Live thats gone and Xbox Game Pass free games. Then I asked for a R250 Xbox gift card. We paid and left. Once we reached home and wanted to load the voucher we saw that we were give a R250 Playstation voucher! I asked for a Xbox not PS. When I phoned the shop they were confused and gave me long stories, told me I must sell the voucher to somebody? It was a mistake done by the consultant not me. I want a R250 voucher for Xbox, I dont have a PS and do not know anybody with a PS. The world is turning to digital, shops like this must focus on the little bit of customers they have, you now convinced me to go digital. I want my voucher, you can have the wrong 1 back.
0
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Danie R
1 reviews | Active since Jan 2020
11 Aug 2022, 13:32
Very poor after sale service...
Very friendly help when I purchased my spotify 3 months card but they have no after sale support and come up with excuse after excuse when I needed support on a card that I lost part of the number on when I scratched the code. I'm not impressed with the after sale to ask for assistance now I lost R180 which is down the drain. If this is how they handle customers, I would say steer away from buying from them. Very poor
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Danie R
1 reviews | Active since Jan 2020
11 Aug 2022, 13:32
Very poor after sale service...
Very friendly help when I purchased my spotify 3 months card but they have no after sale support and come up with excuse after excuse when I needed support on a card that I lost part of the number on when I scratched the code. I'm not impressed with the after sale to ask for assistance now I lost R180 which is down the drain. If this is how they handle customers, I would say steer away from buying from them. Very poor
0
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Sanet P
1 reviews | Active since Jan 2020
28 Dec 2021, 09:23
BAD BAD SERVICE!!!!!
They are the worst ever. I bought my husband a Christmas gift and asked them if I could return it if he is unhappy with the quality. They assured me as long as I have the slip and box I could return it. I went to return it since the quality are substandard now They refuse. The excuse are they can only take it back if broken. If they told me that i would never have taken it.
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Sanet P
1 reviews | Active since Jan 2020
28 Dec 2021, 09:23
BAD BAD SERVICE!!!!!
They are the worst ever. I bought my husband a Christmas gift and asked them if I could return it if he is unhappy with the quality. They assured me as long as I have the slip and box I could return it. I went to return it since the quality are substandard now They refuse. The excuse are they can only take it back if broken. If they told me that i would never have taken it.
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Replies (0)