CHS Claims Handling Services
Claimed Business
CHS Claims Handling Services
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#49Ranked In Insurance
25h 17mReply Time
0 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 25 hours 17 min
TrustIndex
0
Ranking
#49
in Insurance
Avg Reply
25h 17m
NPS Score
0
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 25 hours 17 min
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About CHS Claims Handling Services
CHS Claims Handling Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 25 hours 17 min. Hellopeter has tracked CHS Claims Handling Services across 345 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Sindiswa M
1 reviews | Active since Jan 2020
7 Aug 2025, 09:12
59-81456-76919 Claim
I’m not unhappy with the current treatment I’m getting from CHS through broke buddy. Since Tuesday they have been telling me that the claim is wth management for approval while I requested that this claim be made urgently since I had to leave the car behind with my brother stranded in Durban but they take forever to respond if I don’t call or send am email I will get nothing. Now I don’t know why management is taking for over to finalise this claim. I can’t rent a place for my brother anymore and I’m drained by their service.i have been with them for more than 5 years and this is my second claim but the treatment I’m getting is bad while I remain drained and worried about a person I left stranded in Durban after the incident. My question is when the client request a claim to be urgent is not heard, Management can sit with the claim for more than two days before approval while you pay your policy monthly without any delay.
Helpful (0)
|Replies (0)SM
Sindiswa M
1 reviews | Active since Jan 2020
7 Aug 2025, 09:12
59-81456-76919 Claim
I’m not unhappy with the current treatment I’m getting from CHS through broke buddy. Since Tuesday they have been telling me that the claim is wth management for approval while I requested that this claim be made urgently since I had to leave the car behind with my brother stranded in Durban but they take forever to respond if I don’t call or send am email I will get nothing. Now I don’t know why management is taking for over to finalise this claim. I can’t rent a place for my brother anymore and I’m drained by their service.i have been with them for more than 5 years and this is my second claim but the treatment I’m getting is bad while I remain drained and worried about a person I left stranded in Durban after the incident. My question is when the client request a claim to be urgent is not heard, Management can sit with the claim for more than two days before approval while you pay your policy monthly without any delay.
0
Replies (0)SN
Siphesihle N
1 reviews | Active since Jan 2020
28 Jun 2025, 04:05
Poor communication
I wanted to reach out to discuss an ongoing issue I've been facing with the situation regarding my claim. It's been quite frustrating as I've been trying to obtain some feedback from them, but unfortunately, I have not received any response thus far. Despite sending numerous emails, I have not been able to elicit a reply. When I try to reach out via phone, I am told that they will provide me with an update after consulting with the management, but unfortunately, that update never comes. It has been over six months since this claim has been ongoing, and the lack of communication is becoming increasingly concerning. I believe that clear and prompt communication is essential in resolving this matter efficiently. Your assistance in escalating this issue would be greatly appreciated. Thank you for your attention to this matter. Warm regards.
Helpful (0)
|Replies (0)SN
Siphesihle N
1 reviews | Active since Jan 2020
28 Jun 2025, 04:05
Poor communication
I wanted to reach out to discuss an ongoing issue I've been facing with the situation regarding my claim. It's been quite frustrating as I've been trying to obtain some feedback from them, but unfortunately, I have not received any response thus far. Despite sending numerous emails, I have not been able to elicit a reply. When I try to reach out via phone, I am told that they will provide me with an update after consulting with the management, but unfortunately, that update never comes. It has been over six months since this claim has been ongoing, and the lack of communication is becoming increasingly concerning. I believe that clear and prompt communication is essential in resolving this matter efficiently. Your assistance in escalating this issue would be greatly appreciated. Thank you for your attention to this matter. Warm regards.
0
Replies (0)HO
ADT
ANNA-MARIA Du Toit
1 reviews | Active since Jan 2020
1 Mar 2025, 11:22
Asset to the Business!!!! Marinê Franken @BrokerBuddy
I work at Future Drive / Diva Drive Centurion - I want to thank Marinê Franken from BrokerBuddy for her outstanding service and friendliness and willingness to assist us to get our Drive Diva client covered and on the road today - on a weekend - Marinê you are definitely an asset to BrokerBuddy - Thank you for taking your personal time to assist us - You are much Appreciated!!
Helpful (0)
|Replies (0)ADT
ANNA-MARIA Du Toit
1 reviews | Active since Jan 2020
1 Mar 2025, 11:22
Asset to the Business!!!! Marinê Franken @BrokerBuddy
I work at Future Drive / Diva Drive Centurion - I want to thank Marinê Franken from BrokerBuddy for her outstanding service and friendliness and willingness to assist us to get our Drive Diva client covered and on the road today - on a weekend - Marinê you are definitely an asset to BrokerBuddy - Thank you for taking your personal time to assist us - You are much Appreciated!!
0
Replies (0)SN
Siphesihle N
1 reviews | Active since Jan 2020
18 Feb 2025, 12:51
Poor communication service, dragging delay on claim
I wanted to share with you my recent horrible experience with Hollard Insurance. I filed a claim with them two months ago, and it has been a horrible experience dealing with them. The process has been dragging on, and my claim still hasn't been finalized. This has been extremely frustrating and disappointing. I wanted to bring this to your attention so that you are aware of the challenges you'll face when dealing with hollard insurance. I would recommend being cautious if you are considering using Hollard Insurance in the future.
Helpful (0)
|Replies (0)SN
Siphesihle N
1 reviews | Active since Jan 2020
18 Feb 2025, 12:51
Poor communication service, dragging delay on claim
I wanted to share with you my recent horrible experience with Hollard Insurance. I filed a claim with them two months ago, and it has been a horrible experience dealing with them. The process has been dragging on, and my claim still hasn't been finalized. This has been extremely frustrating and disappointing. I wanted to bring this to your attention so that you are aware of the challenges you'll face when dealing with hollard insurance. I would recommend being cautious if you are considering using Hollard Insurance in the future.
0
Replies (0)cJ
comoli J
1 reviews | Active since Jan 2020
18 Feb 2025, 01:50
Success
I lost my hard earned money by investing in Star banner global ltd., Later changed as Future fortune global Ltd., and now operating in the name of Xtremetraderltd. My capital of $50000+ taxation amt paid of $ 54400 and hard earned profit if $128000, were with held by this platform. They have deactivated my account and refuse to alow withdrawal. nettracep @ gmail. com guided (NETTRACEPRONET) me with right solutions to get my money back. I’m happy now.
Helpful (0)
|Replies (0)cJ
comoli J
1 reviews | Active since Jan 2020
18 Feb 2025, 01:50
Success
I lost my hard earned money by investing in Star banner global ltd., Later changed as Future fortune global Ltd., and now operating in the name of Xtremetraderltd. My capital of $50000+ taxation amt paid of $ 54400 and hard earned profit if $128000, were with held by this platform. They have deactivated my account and refuse to alow withdrawal. nettracep @ gmail. com guided (NETTRACEPRONET) me with right solutions to get my money back. I’m happy now.
0
Replies (0)MK
Maila K
1 reviews | Active since Jan 2020
30 Jan 2025, 13:43
Unsolved matter since 2024 January
Hi. I dont know how hollard insurance work. I was insured with hollard . In 2022 i claimed my damaged windscreen they never told me that i was insured with hollard, instead they paid all the damages and my windscreen was fixed. 2024 i had an accident and my car was written off all of the sudden hollard claims that im talk to my broker (Frans Mailula). Who doesn’t answer my calls anymore After few months i was told that my car was written off when i ask for prove of payment there's no prove. They say i was not covered but the car is written off . My name is under judgmental because of Hollard. I’m suffering I can’t do any credit because of them
Helpful (0)
|Replies (0)MK
Maila K
1 reviews | Active since Jan 2020
30 Jan 2025, 13:43
Unsolved matter since 2024 January
Hi. I dont know how hollard insurance work. I was insured with hollard . In 2022 i claimed my damaged windscreen they never told me that i was insured with hollard, instead they paid all the damages and my windscreen was fixed. 2024 i had an accident and my car was written off all of the sudden hollard claims that im talk to my broker (Frans Mailula). Who doesn’t answer my calls anymore After few months i was told that my car was written off when i ask for prove of payment there's no prove. They say i was not covered but the car is written off . My name is under judgmental because of Hollard. I’m suffering I can’t do any credit because of them
0
Replies (0)MM
Mongamele M
1 reviews | Active since Jan 2020
6 Jan 2025, 16:57
Pathetic Claims Serice at CHS Claims Handling
My claim No : 59-70077-65857, I've been struggling since early December, First I called from the scene of the accident and could not get hold of anyone, I had to arrange my own towing and was forced to forego taking an ambulance to hospital since I had to ensure I knew exactly where the car was being towed to, then I was told they were closed and not availble on Telephone, despite my many plea's both on e-mail and unanswered phone calls, the car is still parked at my residence being damaged further by the rain storms, no one is willing to assist from this place, they are simply the worst to date, I am at my wits end, my contact details , if there will be any response, are on my claim , the number noted above.
Helpful (0)
|Replies (0)MM
Mongamele M
1 reviews | Active since Jan 2020
6 Jan 2025, 16:57
Pathetic Claims Serice at CHS Claims Handling
My claim No : 59-70077-65857, I've been struggling since early December, First I called from the scene of the accident and could not get hold of anyone, I had to arrange my own towing and was forced to forego taking an ambulance to hospital since I had to ensure I knew exactly where the car was being towed to, then I was told they were closed and not availble on Telephone, despite my many plea's both on e-mail and unanswered phone calls, the car is still parked at my residence being damaged further by the rain storms, no one is willing to assist from this place, they are simply the worst to date, I am at my wits end, my contact details , if there will be any response, are on my claim , the number noted above.
0
Replies (0)