CHS Claims Handling Services
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
CHS Claims Handling Services
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Sindiswa M
1 reviews | Active since Jan 2020
7 Aug 2025, 09:12
59-81456-76919 Claim
I’m not unhappy with the current treatment I’m getting from CHS through broke buddy. Since Tuesday they have been telling me that the claim is wth management for approval while I requested that this claim be made urgently since I had to leave the car behind with my brother stranded in Durban but they take forever to respond if I don’t call or send am email I will get nothing. Now I don’t know why management is taking for over to finalise this claim. I can’t rent a place for my brother anymore and I’m drained by their service.i have been with them for more than 5 years and this is my second claim but the treatment I’m getting is bad while I remain drained and worried about a person I left stranded in Durban after the incident. My question is when the client request a claim to be urgent is not heard, Management can sit with the claim for more than two days before approval while you pay your policy monthly without any delay.
Helpful (0)
|Replies (0)SM
Sindiswa M
1 reviews | Active since Jan 2020
7 Aug 2025, 09:12
59-81456-76919 Claim
I’m not unhappy with the current treatment I’m getting from CHS through broke buddy. Since Tuesday they have been telling me that the claim is wth management for approval while I requested that this claim be made urgently since I had to leave the car behind with my brother stranded in Durban but they take forever to respond if I don’t call or send am email I will get nothing. Now I don’t know why management is taking for over to finalise this claim. I can’t rent a place for my brother anymore and I’m drained by their service.i have been with them for more than 5 years and this is my second claim but the treatment I’m getting is bad while I remain drained and worried about a person I left stranded in Durban after the incident. My question is when the client request a claim to be urgent is not heard, Management can sit with the claim for more than two days before approval while you pay your policy monthly without any delay.
0
Replies (0)SN
Siphesihle N
1 reviews | Active since Jan 2020
28 Jun 2025, 04:05
Poor communication
I wanted to reach out to discuss an ongoing issue I've been facing with the situation regarding my claim. It's been quite frustrating as I've been trying to obtain some feedback from them, but unfortunately, I have not received any response thus far. Despite sending numerous emails, I have not been able to elicit a reply. When I try to reach out via phone, I am told that they will provide me with an update after consulting with the management, but unfortunately, that update never comes. It has been over six months since this claim has been ongoing, and the lack of communication is becoming increasingly concerning. I believe that clear and prompt communication is essential in resolving this matter efficiently. Your assistance in escalating this issue would be greatly appreciated. Thank you for your attention to this matter. Warm regards.
Helpful (0)
|Replies (0)SN
Siphesihle N
1 reviews | Active since Jan 2020
28 Jun 2025, 04:05
Poor communication
I wanted to reach out to discuss an ongoing issue I've been facing with the situation regarding my claim. It's been quite frustrating as I've been trying to obtain some feedback from them, but unfortunately, I have not received any response thus far. Despite sending numerous emails, I have not been able to elicit a reply. When I try to reach out via phone, I am told that they will provide me with an update after consulting with the management, but unfortunately, that update never comes. It has been over six months since this claim has been ongoing, and the lack of communication is becoming increasingly concerning. I believe that clear and prompt communication is essential in resolving this matter efficiently. Your assistance in escalating this issue would be greatly appreciated. Thank you for your attention to this matter. Warm regards.
0
Replies (0)