Refund Breakage deposit always has stories

Good day<br> <br> I stayed in Margate Durban Krizaan 2 in December 2014 for almost 5 nights for the week of new years, no one was at the unit to do a check list on all things in the unit, we never broke any of there things,its now almost a month that I have been running around from one person to another for my refund of R1000,they are not professional at all and do not give a damn about there customers, you pay them all the money they make you run to the owner of the unit to pay you back, I mean really...Please do not use them for accommodation. I still don't have my refund and I feel I just needed to let other people know, bad service and just everything about them. Will never use them again ever...