Shocking Bday experience for entire group

From the start it was bad - Waitress ASCENSIA : (AKA Acting Manager) <br> <br> 1:Drinks were late incl red wine for table(4 adults - 2 kids) just pours the wine - every glass filled not check if off if i like nothing. I wasn't even offered st!<br> 2:meal for youngest child had to keep asking for with no apology<br> 3:Mains: Huge mess up!! can it really get this BAD!! it was.!<br> 4: Untrained staff : Waiter brings the food to our table didn't know what the food was or to whom it went. then why even come to the table!! <br> m/rare Steak Cubano \aged"was well done and tough.<br> The chicken Diablos was dead as was the beef Bourguignon no flavour at all... dead. <br> The chicken Hongios -chicken in wine and mushroom. tasted like checkers chicken knorr sauce. R36..worth. <br> The 7 Tiger Prawns. Pan fried in lemon butter. oh no..KIA..Dead black burnt"