Substandard products and **** items

I bought several combos of bathrooms and windows including doors only to find out that the toilet water tanks are not delivered mind yiu it’s 2 sets , i went to the store as i made an online payment and the driver delivered to my employee and I lost track of the receipt fine i let it slide i bought the water tanks from them again now I purchased a water pump it’s only a both and a half the thing just rubs one way even if there’s water usage in the house I think their products are substandard and **** I’m very disappointed to this store it’s just that their staff service is superb but products are a minus all this happened in mtubatuba Buildrite I honestly regret buying from them as the senior management shows no remorse no effort im helping