Horrible Customer Experience

I ordered car parts from Bumper to Bumper website whatsapp contact. They sent an invoice and I paid. I then went to collect on the following day only to be told that I have been ****med as their website has been cloned. The guy just said that and told me to go to the police station and turned his back on me murmuring that I am not the first one. I felt defeated and believe that they should take some responsibility. We are not stats, but customers who should be treated with respect. I wonder how many more people fell into the same trap while their business runs as normal