1 reviews | Active since Member
Emanzimtoti branch has the rudest most self entitled manager I have ever come across in my life, Ms Philile Nzimande is the manager at the time of service, we ordered 8 medium meals (and this is important) while waiting for our order I asked the cashier for a cup as I know the soda water at the store is bottomless and FREE... she handed me a cup and I had some water, after which I tossed the cup in the bin. Upon receiving our order I was told I only get 7 cups for our drinks as they had already supp**** me a cup earlier for water. If I wanted another cup I would have to pay for another drink! This manager was so rude leaning on the counter telling me that it's not her problem I threw away my cup and she can't help me if I didn't think for myself to keep my cup... Now I'm not petty to complain and review a store for a simple paper cup but more the TASTELESS service! I would not recommend this branch to anyone who believes in a good meal with decent service.