BL
Bush Lapa
Unclaimed Business
BL
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMJ
Mnr. Jordaan
1 reviews | Active since Jan 2020
24 Apr 2024, 08:27
Bush Lapa great! Dealer fails!!
Please don't get me wrong Bush Lapa Off Road Caravans are excellent products. The problem lies with certain approved dealers, in this case Eastern Cape Caravans in Port Elizabeth. The initial dealing when purchasing the caravan did not go smoothly to say the least. Then we came to the dreaded first service. The booking was made more than a month in advance to make sure they can plan for it. I went back two weeks later to confirm that the planned service date was still ok for Tuesday 16/04/2024. We delivered the caravan on Monday evening, the 15th so that they had ample time. Take note, this caravan only has two wheels, no engine and no transmission. Why then does it take up to Saturday morning to complete the service? Well maybe due to the fact that it only moved to the work area on Thursday. How does touch-up paint get onto the window canvas? Why don't they clean up the electrical wire insulation cuttings from the shelves where they worked. Why do they leave the basin filled with water when we towed it away? Negligence? Never mind, don't care? No, they were busy on another big sale! They don't care about existing customers. I was warned about their shoddy workmanship and I thought that must support the local dealer. Well never again!! This is rather disappointing when you invest more than R500K in a product and then you get this type of service. I am sure this will never happen at Toyota, they have pride in their products.
Helpful (0)
|Replies (0)MJ
Mnr. Jordaan
1 reviews | Active since Jan 2020
24 Apr 2024, 08:27
Bush Lapa great! Dealer fails!!
Please don't get me wrong Bush Lapa Off Road Caravans are excellent products. The problem lies with certain approved dealers, in this case Eastern Cape Caravans in Port Elizabeth. The initial dealing when purchasing the caravan did not go smoothly to say the least. Then we came to the dreaded first service. The booking was made more than a month in advance to make sure they can plan for it. I went back two weeks later to confirm that the planned service date was still ok for Tuesday 16/04/2024. We delivered the caravan on Monday evening, the 15th so that they had ample time. Take note, this caravan only has two wheels, no engine and no transmission. Why then does it take up to Saturday morning to complete the service? Well maybe due to the fact that it only moved to the work area on Thursday. How does touch-up paint get onto the window canvas? Why don't they clean up the electrical wire insulation cuttings from the shelves where they worked. Why do they leave the basin filled with water when we towed it away? Negligence? Never mind, don't care? No, they were busy on another big sale! They don't care about existing customers. I was warned about their shoddy workmanship and I thought that must support the local dealer. Well never again!! This is rather disappointing when you invest more than R500K in a product and then you get this type of service. I am sure this will never happen at Toyota, they have pride in their products.
0
Replies (0)LG
Leon G
1 reviews | Active since Jan 2020
14 Sept 2015, 20:24
Bush Lapa delivers excellent service
I bought a Miskruier off-road trailer from Bush Lapa. Their attention to my needs and details were exactly met , including modifications and the workmanship was fantastic. There was one small mix up with a compartment lid.,that Martin took it upon himdelf to remake a new one to exact specs that fits like a dream and was courriered to me in secunda at no extra charge and fits beautifully. <br> Besides having a great product, they go out of their way to ensure that their customers are happey, become part o f the family and if you have a great idea, even in corporate it in the next generation of designs<br> If you want to buy off road trailor, give Bush Lapa a call. Based on my service, i will reccommend then to enyone who wants a propper deal.
Helpful (0)
|Replies (0)LG
Leon G
1 reviews | Active since Jan 2020
14 Sept 2015, 20:24
Bush Lapa delivers excellent service
I bought a Miskruier off-road trailer from Bush Lapa. Their attention to my needs and details were exactly met , including modifications and the workmanship was fantastic. There was one small mix up with a compartment lid.,that Martin took it upon himdelf to remake a new one to exact specs that fits like a dream and was courriered to me in secunda at no extra charge and fits beautifully. <br> Besides having a great product, they go out of their way to ensure that their customers are happey, become part o f the family and if you have a great idea, even in corporate it in the next generation of designs<br> If you want to buy off road trailor, give Bush Lapa a call. Based on my service, i will reccommend then to enyone who wants a propper deal.
0
Replies (0)