Uncouth Service Delivery

Wow! After reading posts from other people that have been treated with the same disgusting and unethical service as I have, I wish to have seen these before I decided to support this local business. I would like to put on record that Nate McCathy is the worst Sales consultant that I have ever dealt with (and mind you, this includes cashiers, which we may have thought as some point, had anger issues). He has no idea about what he is doing there and how to communicate with clients. My order was meant to be delivered on Friday and was only delivered on the Tues the following week. His reason was that the driver tried delivering and no one was there to collect, which is nonsense as we have 24 hour security. A response from him states that "You can collect yourself" and this is 3 days later!! The driver eventually delivered and on his delivery notes, the delivery date was moved. Who moved this, remains a mystery. I have all mail trails and every voice recording. Should the company decide to actually do something about the Service delivery offered to clients, I will gladly share these with you. From myself, never again will I deal with them and a referral will never come from me.