BF
Buy Fish Online
Unclaimed Business
BF
Performance(last 12 months):
Ranked In Other
#2NPS Score
-80Unlikely
Ranking
#2
in Other
NPS Score
-80
Recommended: Unlikely
Review Distribution
1.2|10 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(10%)
2(0%)
1(90%)
5(0%)
4(0%)
3(10%)
2(0%)
1(90%)
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Melanie S
1 reviews | Active since Jan 2020
6 Feb 2026, 18:27
Be aware: delivery timelines aren’t clearly communicated and customer service is lacking
Poor communication and unreasonable refund policy. After ordering, I emailed and WhatsApped the next day asking about delivery—no response. I called and was told it would only ship in about 2 weeks because they’re “behind.” The delivery timeframe is hidden at the bottom of a long checkout paragraph, not in the T&Cs where they claimed it was. I requested a refund only 3 days after ordering (because I needed the items sooner) and was told they don’t do refunds until 10 days have passed and goods have not been received. Considering they admitted they’re behind, it’s very likely my order hadn’t even been processed/placed yet, so refusing a refund is completely unreasonable and against consumer law. Really disappointing and ********* experience.
Helpful (0)
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Melanie S
1 reviews | Active since Jan 2020
6 Feb 2026, 18:27
Be aware: delivery timelines aren’t clearly communicated and customer service is lacking
Poor communication and unreasonable refund policy. After ordering, I emailed and WhatsApped the next day asking about delivery—no response. I called and was told it would only ship in about 2 weeks because they’re “behind.” The delivery timeframe is hidden at the bottom of a long checkout paragraph, not in the T&Cs where they claimed it was. I requested a refund only 3 days after ordering (because I needed the items sooner) and was told they don’t do refunds until 10 days have passed and goods have not been received. Considering they admitted they’re behind, it’s very likely my order hadn’t even been processed/placed yet, so refusing a refund is completely unreasonable and against consumer law. Really disappointing and ********* experience.
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Replies (0)HM
Hein M
1 reviews | Active since Jan 2020
29 Jan 2026, 19:40
****
Called the owner Naas before placing an order to find out about delivery time and to ease my worries that this was a ****, he promised to deliver our fish within 10 working days. After payment was made I never heard from him again, didn't answer any calls until I called from another number. Then agreed to refund because he did not have the fish to supply after agreed time. Refund never came either. Now taking up with small claims court. This guy is running a ****, DO NOT BUY.
Helpful (0)
|Replies (0)HM
Hein M
1 reviews | Active since Jan 2020
29 Jan 2026, 19:40
****
Called the owner Naas before placing an order to find out about delivery time and to ease my worries that this was a ****, he promised to deliver our fish within 10 working days. After payment was made I never heard from him again, didn't answer any calls until I called from another number. Then agreed to refund because he did not have the fish to supply after agreed time. Refund never came either. Now taking up with small claims court. This guy is running a ****, DO NOT BUY.
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Replies (0)TW
Tracey W
1 reviews | Active since Jan 2020
11 Dec 2025, 09:32
Fish recieved from store
I did get my fish after a while as Naas ( owner ) contacted me and apologized as he was behind in shop move etc. I recieved very beautiful and healthy fish once the package arrived and if u will wait, u will get your fish.
Helpful (0)
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Tracey W
1 reviews | Active since Jan 2020
11 Dec 2025, 09:32
Fish recieved from store
I did get my fish after a while as Naas ( owner ) contacted me and apologized as he was behind in shop move etc. I recieved very beautiful and healthy fish once the package arrived and if u will wait, u will get your fish.
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Andre Z
1 reviews | Active since Jan 2020
7 Nov 2025, 06:35
DON'T BUY FROM THEM
I placed an order with them and paid in full but two months later I still have not received fish despite numerous follow ups and they are also not refunding my money. Naas Wienand is full of empty promises. Don't purchase from them as this business does not deserve to exist. There are much better alternatives where I got my order the following day. This should be labled a **** rather than a business.
Helpful (0)
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Andre Z
1 reviews | Active since Jan 2020
7 Nov 2025, 06:35
DON'T BUY FROM THEM
I placed an order with them and paid in full but two months later I still have not received fish despite numerous follow ups and they are also not refunding my money. Naas Wienand is full of empty promises. Don't purchase from them as this business does not deserve to exist. There are much better alternatives where I got my order the following day. This should be labled a **** rather than a business.
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Tracey W
1 reviews | Active since Jan 2020
20 Oct 2025, 06:59
Buy Fish online Shop
Dont even buy. Trucaller shows some builders name and there is no communication what so ever. Bought fish looked ligitimate but zero response from anyone. Ive sent text messages and whatsups DO NOT BUY HERE.
Helpful (0)
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Tracey W
1 reviews | Active since Jan 2020
20 Oct 2025, 06:59
Buy Fish online Shop
Dont even buy. Trucaller shows some builders name and there is no communication what so ever. Bought fish looked ligitimate but zero response from anyone. Ive sent text messages and whatsups DO NOT BUY HERE.
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Replies (0)NS
Nicolene S
1 reviews | Active since Jan 2020
2 Oct 2025, 10:19
Beware - **** shopfront
Beware. You place an order, and they never answer you back. Their emails don't work, they have no customer service, and they also don't answer their phones. I feel ****med, still cannot reach them for my order.
Helpful (0)
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Nicolene S
1 reviews | Active since Jan 2020
2 Oct 2025, 10:19
Beware - **** shopfront
Beware. You place an order, and they never answer you back. Their emails don't work, they have no customer service, and they also don't answer their phones. I feel ****med, still cannot reach them for my order.
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