BUZYBUY *****

My wife had a backup power supply contract with buzybuy. We canceled the contract with enough notice, but they insisted that we still pay for one month After we HAND delivered to their office as multiple emails were not responded to and a customer is ( according to them) not allowed to speak with anyone in Accounts. ONLY email that they do not respond to. We paid the month as per their request. We are in possession of the receipt where we Hand delivered the devise. Now they STILL take payment from debit order every month.?????? We call, get told to email Accounts, do that, no reply and repeat.......I consider this *****ing. NEVER EVER TAKE A CONTACT WITH BUZYBUY....