Parking issues

On multiple occasions as a person that visits and stays at this resort over the past two years, i have had terrible experience with the security at the front gate. I recently went to visit a person at the resort to be stopped at the gate and told their was no parking, we reversed and parked one parking outside the entrance and phoned the office which told us parking was available at a cost, which we did not contest to. We had to go back in and tell the guards we already confirm their is parking available for them to let us in. Today's incident was the icing on the cake for me as i went to drop of a friend we had another visitor who brought food so we went to park undercover and was told there is no parking yet the person who brought food came after us and was let in to pay for parking. I myself offered to pay double the price to pay for parking to be denied with a resident in my vehicle showing their entrance card to the room. Cabana beach resort has the utmost unqualified security which do not understand their own protocols for parking which is the most basic thing a patron has to do.