CaCell
Claimed Business
|2.6|5 Reviews (last 12 months)|This business does not respond to reviews
CaCell
Claimed Business
|2.6
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
2.6|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMN
Mpume N
1 reviews | Active since Jan 2020
20 May 2026, 14:30
Disappointing service
I am extremely upset and disappointed with how my order has been handled. To outline the issues clearly: - The order was placed on the 13th. - On Saturday the 16th, I received two calls from the store advising that the delivery would arrive on Monday or Tuesday due to stock delays. I do not understand why the machine was listed as available on the website if there was no stock. - It is now the end of day on Wednesday, and there is still no delivery. - Since Monday, I have been receiving repeated “Out for Delivery” notifications, yet nothing has arrived. I have been stuck at home for three days waiting. I have a sewing project due tomorrow, and this delay now puts me behind with my client. - I also paid R100 for delivery, which has not been fulfilled. - I contacted the store via the chat bot and spoke to “Boitumelo,” who told me to call the courier. - The number I was given referred me to the Durban branch. - The Durban branch told me to call the driver. - The driver then told me the order is with another driver. After all these calls and all this waiting, I still have no idea where my order is or whether it is even coming. And I am just annoyed with all this running around that I now have to do
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Mpume N
1 reviews | Active since Jan 2020
20 May 2026, 14:30
Disappointing service
I am extremely upset and disappointed with how my order has been handled. To outline the issues clearly: - The order was placed on the 13th. - On Saturday the 16th, I received two calls from the store advising that the delivery would arrive on Monday or Tuesday due to stock delays. I do not understand why the machine was listed as available on the website if there was no stock. - It is now the end of day on Wednesday, and there is still no delivery. - Since Monday, I have been receiving repeated “Out for Delivery” notifications, yet nothing has arrived. I have been stuck at home for three days waiting. I have a sewing project due tomorrow, and this delay now puts me behind with my client. - I also paid R100 for delivery, which has not been fulfilled. - I contacted the store via the chat bot and spoke to “Boitumelo,” who told me to call the courier. - The number I was given referred me to the Durban branch. - The Durban branch told me to call the driver. - The driver then told me the order is with another driver. After all these calls and all this waiting, I still have no idea where my order is or whether it is even coming. And I am just annoyed with all this running around that I now have to do
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craig A
1 reviews | Active since Jan 2020
3 Apr 2026, 09:41
Phone purchase - great price, help, support, service and fast delivery!
Found Cacellular to be one of the best for pricing. Yes , Takealot & Bobshop may have slightly lower prices but be aware of the sellers of grey or parallel import items. One can lose out on the phones full guarantee and updates. The cacellular sales people were quick and helpful. When there was an Internet issue effecting the payment process, the support personnel called to help. Boitumelo was very helpful , calm and talked me through the payment process. I was really impressed with the fast delivery. I ordered about 2H30 in the afternoon and they delivered 10H50 the next morning . Had a great purchase experience, definitely recommendable. Thanks Craig
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craig A
1 reviews | Active since Jan 2020
3 Apr 2026, 09:41
Phone purchase - great price, help, support, service and fast delivery!
Found Cacellular to be one of the best for pricing. Yes , Takealot & Bobshop may have slightly lower prices but be aware of the sellers of grey or parallel import items. One can lose out on the phones full guarantee and updates. The cacellular sales people were quick and helpful. When there was an Internet issue effecting the payment process, the support personnel called to help. Boitumelo was very helpful , calm and talked me through the payment process. I was really impressed with the fast delivery. I ordered about 2H30 in the afternoon and they delivered 10H50 the next morning . Had a great purchase experience, definitely recommendable. Thanks Craig
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peter B
1 reviews | Active since Jan 2020
30 Dec 2025, 19:08
Professional and speedy service
I had a wonderful experience with Ca Cell when I had a claim that was processed through them from my insurance - I paid excess and the phone was delivered the same day. Thank you Cindy Walters for your professional attention to my issue, you are truly a star. CA Cell has an asset in you, please keep up the great service.
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peter B
1 reviews | Active since Jan 2020
30 Dec 2025, 19:08
Professional and speedy service
I had a wonderful experience with Ca Cell when I had a claim that was processed through them from my insurance - I paid excess and the phone was delivered the same day. Thank you Cindy Walters for your professional attention to my issue, you are truly a star. CA Cell has an asset in you, please keep up the great service.
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Replies (0)KK
Katlego K
1 reviews | Active since Jan 2020
21 Nov 2025, 11:27
Don't make mistake with your hard-earned cash for the people who don't value customer service.
I just want a refund nothing else nothing more, placed my order on the 15th of November till now I haven't received my order and worse thing I was the only one fishing for updates from them, they should just forget about being on this industry because they are acting like back door and shady company. No professionalism or whatsoever.
Helpful (0)
|Replies (0)KK
Katlego K
1 reviews | Active since Jan 2020
21 Nov 2025, 11:27
Don't make mistake with your hard-earned cash for the people who don't value customer service.
I just want a refund nothing else nothing more, placed my order on the 15th of November till now I haven't received my order and worse thing I was the only one fishing for updates from them, they should just forget about being on this industry because they are acting like back door and shady company. No professionalism or whatsoever.
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Replies (0)