Caddiibags a scam?

I placed an order with www.caddiibags.co.za on 25 November 2020. After about a week I contacted them to ask for a status update on my order. I was told that my order would ship on 7 December 2020. After numerous follow-ups and promises not kept I still have not received my order or tracking number. I have to conclude that I have been scammed.