TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My family and I (4 small kids and 2 adults) had dinner at Cafe O. We ordered 2 starters and a couple of mains and then realised we had Entertainer vouchers. Within 5 minutes of ordering (probably 2 minutes) we requested the server to cancel the starters because we had vouchers and wanted to rather order more main meals which we did. These mains would substitute the starters to avail the vouchers (buy 1 main and get 1 free). On being served we get served the starters. The server never mentioned she was unable to cancel the starters so we end up now with way too much food. If this was not bad enough they now set off the lowest cost meals which were the starters when the vouchers should only apply to the main meals. So we end up getting the 2 starters free (which was cheating) and only main free. A double whammy!!<br> <br> The food was below average and very disappointing. Being robbed was just a cherry on top.<br> <br> Explained why the restaurant was probably one of the quietest on The Walk.<br> <br> Stay away!!!
1 reviews | Active since Jan 2020
My family and I (4 small kids and 2 adults) had dinner at Cafe O. We ordered 2 starters and a couple of mains and then realised we had Entertainer vouchers. Within 5 minutes of ordering (probably 2 minutes) we requested the server to cancel the starters because we had vouchers and wanted to rather order more main meals which we did. These mains would substitute the starters to avail the vouchers (buy 1 main and get 1 free). On being served we get served the starters. The server never mentioned she was unable to cancel the starters so we end up now with way too much food. If this was not bad enough they now set off the lowest cost meals which were the starters when the vouchers should only apply to the main meals. So we end up getting the 2 starters free (which was cheating) and only main free. A double whammy!!<br> <br> The food was below average and very disappointing. Being robbed was just a cherry on top.<br> <br> Explained why the restaurant was probably one of the quietest on The Walk.<br> <br> Stay away!!!
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