Disgusted with Cajees in Cresta Shopping Center

I want to share what has turned out to be both "Disgusting Customer Service" and the real danger of the new "Tap and Go" credit card payment method. Firstly, I purchased a watch yesterday 9 December 2021 at Cajees in Cresta Shopping Center for my 91 year old mother in law as she is having difficulty reading the time on he current watch. What I did not realize was that she would have real difficulty reading the numbers on the watch as they are silver in color. When I returned the watch today (10 December 2021) I was told by the manager that they do not do refunds at all. I was in shock. I said to him that firstly I was not informed of this at the time of purchase and secondly I asked where their sign was for this policy. He pointed to three A4 signs on the bottom of the counter. The one referring to no refunds states that they do not refund Sale items. This was not a sale item. When I returned home with the watch that I cannot use at all, I phoned my bank card division. They said they could not do anything for me. It then dawned on me that I did a Tap and Go for this purchase which basically means that as a cardholder, you have absolutely no protection on this type of transaction. The only thing left for me to do now is tell every person I know that they should avoid Cajees in Cresta Shopping Center as this business does not care about its customers at all. I am totally disgusted by them. Jeff Stern